Frequently Asked Questions

Phone Lookup VN is an AI chatbot that helps you check unknown phone numbers in Vietnam based on community reports and public data. Enter a phone number and the chatbot returns the risk level, category (spam, scam, telesales...) and recent reports.

Open the home page, type the phone number (10 digits, starting with 0 or +84) into the chat box, and send. The chatbot returns a summary, report count, and category if any. You can also ask naturally, e.g. 'Is 0912345678 a scam?'

Common signs: callers pretending to be police, banks, or prosecutors; requests to transfer money or share OTPs and PINs; urgency or threats; calls from unusual or international numbers. If you see these signs, hang up and call the organization's official hotline directly.

Yes. After looking up a number, tap 'Report' to submit information about a spam, scam, or unwanted call. Your report helps others stay alert to the same number.

Yes. Looking up numbers and using the chatbot is fully free. You don't need to register to do a lookup.

We don't tie phone numbers to your identity when you look them up in guest mode. Chat history is only stored when you sign in, and you can delete it anytime.